Help Center

Holds

Ask someone to hold your dates while you confirm the job. They can still take other work until you send an offer.

A hold says "keep these dates for me." It's a step between a yes on availability and an offer. Holds are optional.

Request a hold

  1. Open the project and choose View next to someone who's Available or Limited Availability.
  2. Choose Request hold and pick the dates you want them to hold.
  3. Send it.

They get an email with Yes, hold me and I can't, and a note that they can still take other work until they get an offer.

How a hold can go

What happened What it means
Hold requested Waiting for them to answer
On hold They said yes and are holding your dates
Hold declined They said they can't
Released The hold ended: you released them, or they let go of it after saying yes

You get an email and a notification whenever they answer or let go of a hold.

Release a hold

When you no longer need someone, choose Release hold on their page. Add a reason if you like. They're emailed that they've been released from the hold.

Releasing a hold
Release hold: they're told by email, with your note if you add one.

You can release a hold once they've said yes. When you're ready to book them, send an offer instead.

Updated October 2026. Something not right? Tell us.

Still need a hand?

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